Why does tiktok say server error – Here are the Answers
Why is Tiktok the number of users starting to get server error started to increase. Especially after Tiktok’s updates, many users shared that they received server errors from social media platforms. So why do we get server error on Tiktok?
If TikTok app is having problems connecting to servers due to poor internet connection, you can try resetting your router. Your router may have problems connecting with your internet service provider or may have encountered some system errors, especially if it’s been running for weeks.
How to fix Tiktok network connection issue
Do you keep getting the “No Network Connection” message every time you use the TikTok app? Like any app, TikTok encounters occasional issues and glitches. Some users are having trouble using the TikTok app and the “No Network Connection” message appears in the app.
To help you fix this issue with TikTok, we’re going to show you some effective ways we’ve found to fix the ‘No Network Connection’ issue with the TikTok app.
What are the causes of TikTok network error?
This is due to server errors. This may be related to a work or an unexpected problem, depending on the situation.
- There may be a problem with some of the servers.
- It can be caused by intense cyber attacks.
- It can be seen frequently in port-related situations.
- There may be a problem with the server software.
Problems in TikTok App
- The first thing that comes to our mind is that a new version has been released. Partial bugs may occur without being fully tested or causing non-compliance.
- It can do a repair package that comes out.
- Problems related to a newly added feature.
There may be a problem with your phone.
- The update package of the device.
- Operating system upgrades.
- Lack of desired space on the device.
- Phone date is wrong.
- Virus problems and blocking of protection software.
- Internet and network problems.
Check TikTok Servers
If you are experiencing issues such as network connectivity issues in the TikTok app, you may want to check if its servers are working normally before continuing with the solutions in this post.
As TikTok does not have a feature on their website where you can check if there is a problem with their servers.
It is conceivable that the outage with their servers could cause problems in establishing a connection with their server and cause the message “No Network Connection” to keep appearing.
You can try using this third party site called DownDetector which will show you the current status of TikTok servers.
Restart TikTok App
When you encounter the “No Network Connection” issue in the TikTok app, the first thing you can do is restart the app.
There is a possibility that the app has issues loading resources on your device causing the error message.
Restarting TikTok App on Android.
- Turn on your device and go to the main menu. Now find the Settings app and tap on it.
- After opening the Settings app, scroll down and find the Apps tab.
- Then, in the Apps tab, find the TikTok app from the list and open it.
- Now, after opening Settings for the TikTok app, you will find a Force Stop button. Tap on it to stop the TikTok app from running in the background.
- Finally, return to the main menu and launch the TikTok app.
Restarting TikTok App on iOS.
- Unlock your iPhone or iPad and make sure it’s on the home screen. Now, open App Switcher.
- For older iPhones and iPad, you can do this by double-tapping the Home Button.
- On newer iOS devices, you can open the App Switcher by swiping the screen from the bottom up to the middle of your screen.
- Next, find the TikTok app from the App Switcher and swipe up until it disappears from the selection list.
- Now, go back to the home screen and tap the TikTok app to launch it.
- Now, check if “No Network Connection” appears anymore, then try playing a few videos to make sure the error message won’t come back.
Restart your device
If restarting the app didn’t work, you can try restarting your device so that all background processes are stopped and your system resources are cleared.
You may be running out of resources due to apps running in the background. In this case, the TikTok app cannot work properly because there is not enough system resources for the app to use.
Reinstall TikTok App
There is a chance that some software files may be corrupted which can cause errors in apps like “No Network Message” on your Android device.
Uninstalling and reinstalling the TikTok app will ensure that the app has a fresh copy of the software and is fully working.
How to Reinstall TikTok on Android
- Go to the App Drawer on your Android device and long press the TikTok app.
- Now, press and hold the TikTok app until the selection screen appears.
- Click Uninstall after the selection screen appears.
- Then wait for the TikTok app App to be deleted.
- Find and launch the Google Play store. Now search for TikTok and click Install.
- Finally, wait for the download and installation to complete. Next, open the TikTok app and log in to your account.
Reinstalling TikTok App on iOS Device
- Then unlock your iPhone or iPad, go to the Home screen and find the TikTok app.
- Now press and hold the logo of the application until a menu with a list of options appears on the screen.
- Tap Delete App.
- After uninstalling the TikTok app, open the App Store and search for TikTok.
- Finally, download and install the TikTok app. It may require you to scan your fingerprint or enter your Apple ID password.
Clear TikTok’s Cache (Android Devices Only)
Apps have cache which is used to load app content faster. These are small pieces that are stored on your device instead of downloading app resources over the internet each time.
However, there is a possibility that the cache of the application is corrupted and it tries to connect to the internet to load the missing resources but cannot function properly due to corrupted files.
The only way to fix this is to clear the cache of the app so there will be a fresh copy of the resources.
- On your Android device, go to the Application screen, then find and open the Settings app.
- Inside the Settings app, scroll down and tap the Apps tab. It is usually placed at the bottom of the Settings home screen.
- Next, find and tap the TikTok app in the Apps tab.
- Now, click on Storage and tap on the Clear Cache button. Note that the location of the Clear Cache button may differ depending on the brand of your Android device. In our case, it is located at the bottom of the screen.
After clearing the cache of the TikTok app, restart your device and try using the app and play a few videos to check if the network connection issue is resolved.
Contact TikTok for support
If simple troubleshooting techniques haven’t resolved the issue with the TikTok app, the issue may be a little more serious and it’s best to contact TikTok about it.
You can visit TikTok’s support page to find some answers on how to fix the app’s networking issue.
You can also send a message to their official Twitter account.